Frequently Asked Questions


What Shipping Methods Are Available?

Home Delivery and Courier Service

Do You Ship Internationally?

yes, terms and condition applicable

How Long Will It Take To Get My Package?

On average, you will need to wait 2-10 days to allow for shipping and transport. To make any other arrangements, message the seller and/or check the tracking number for additional info.


What Payment Methods Are Accepted?

(1) Cash On Delivery (easy and simple at your doorstep) and (2) Bkash

Is Buying On-Line Safe?

100% Secure: Safe & Secure

Order & Retunrs

How do I place an Order?

However, placing an order on Mumoutletbd is really simple, and we would love for you to try it out for yourself! Simply create an account, select what you are looking for, and pay!

How Can I Cancel Or Change My Order?

Typically an order can only be canceled within approximately 15 minutes* from the time it was placed. We work very hard to fulfill and ship orders as quickly as possible. Therefore there is only a very short period of time to cancel an order. If there is an issue with the order such as errors to the shipping address, incorrect item quantity or the order was placed without a promo code or discount, we may be able to help. Please contact a Customer Service representative so we can help. *The 15 minute grace period does not apply to Buy Online, Free Store Pickup, Free Ship to Store, Same Day Delivery or Free Drive Up orders. How to Cancel Your Order Step 1: While logged in to your shopping profile, click View Recent Orders. Step 2: Find the order you wish to cancel from the list of recent orders and click “Manage Order”. Step 3: Click the “Cancel Order” button. Step 4: Verify the order has been canceled. You should see the below screen if your order has been successfully canceled. When viewing your recent orders, the status should now say “Canceled”.

Do I need an account to place an order?

Having an account is not essential as you can select Checkout as Guest to complete an order without logging in. Any orders placed as a guest require you to manually enter your address and payment information and will not be saved for future reference. To speed up any future orders you can create an account which allows you to save your address details . Creating an account can be done as you checkout by selecting New Customer or Sign Up on the mobile site. You can also

How Do I Track My Order?

To track your order simply go to the contact us page and select shipping and returns under Topic. Please note down your order number to insert into the required field. You will be notified shortly. If you are a registered user you can check your order status at any time. To do so click on my order history after logging into your account.

How Can I Return a Product?

Simply go to the contact page and contact with us.
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